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Know which vendor commitments need attention before the review.

Collect service evidence, compare it with documented commitments, and prepare a review packet that clearly separates facts from assumptions.

Who it isA vendor manager who checks what was promised against what was delivered.
Wakes upEvery Friday
Reads
Reports toSlack or a dedicated mailbox. You choose on the next screen.
Add Vendor SLA review to your workspaceNothing runs until you add it.
Operationsone of 24 ready-made agents in the library
Deliverable

A vendor-by-vendor SLA review with evidence, gaps, and proposed owner actions.

Human sign-off required

A vendor-by-vendor SLA review with evidence, gaps, and proposed owner actions. Prepared for review, never posted.

How this composition works.

This workflow turns a scattered weekly vendor check into a repeatable evidence packet. The agent retrieves current service records and prior decisions, calculates observed performance, and highlights gaps. Account owners decide how to interpret exceptions and what to communicate externally.

Load the vendor register

Read the current owners, review dates, and commitments from the approved register.

Collect supporting files

Find service reports and contractual reference documents in the approved folder.

Trace open correspondence

Collect relevant vendor updates without sending or changing messages.

Route the review

Post the packet to owners and flag missing evidence for follow-up.

A human signs off

The agent prepares evidence; account owners approve any vendor-facing claim or escalation.

Deliverable

A vendor-by-vendor SLA review with evidence, gaps, and proposed owner actions.

Human sign-off required

A vendor-by-vendor SLA review with evidence, gaps, and proposed owner actions. Prepared for review, never posted.

Composed from the tools operations already uses.

Airtable. Query and create Airtable tables, fields, and records.

Google Drive. Read, search, and manage files in Google Drive.

Outlook. Read Outlook mail and calendar via Microsoft Graph (read-only).

Slack. Read channels and messages, post messages, and upload files as your Slack bot.

Optional skills add method and verification.

Data Validation. Validate an analysis before sharing by checking lineage, methodology, calculations, bias, visualizations, and whether conclusions follow. Use for SQL, spreadsheets, dashboards, or reports. See the playbook →

Put your operations workflow under policy. Tell us what your team repeats today.

Add Vendor SLA review to your workspace

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